Terms of service

TERMS OF SERVICE

Last updated: April 2026

1. Overview These Terms of Service govern your use of recoverbylumen.com and any purchases made through our store. By visiting or purchasing from Lumen Recovery, you agree to these terms.

2. Our Store Lumen Recovery is an online retailer of premium home fitness and recovery equipment based in the United States. We reserve the right to refuse service to anyone at any time.

3. Products We make every effort to display our products as accurately as possible. Colors and appearances may vary slightly from images shown. We reserve the right to limit quantities or discontinue products at any time.

4. Pricing All prices are listed in US dollars. We reserve the right to change prices at any time without notice. We are not responsible for typographical errors in pricing.

5. Orders & Payment By placing an order you confirm that all information provided is accurate and that you are authorized to use the payment method provided. We reserve the right to cancel any order at our discretion and will issue a full refund if cancelled.

6. Shipping We ship to the 48 contiguous United States only. Shipping times are estimates and not guaranteed. Lumen Recovery is not responsible for delays caused by carriers or customs.

7. Returns & Refunds All returns are subject to our Returns Policy, available at recoverbylumen.com/pages/returns-policy. Please review this policy before purchasing.

8. Warranty All products carry the manufacturer's warranty. Warranty claims must be directed to the manufacturer. Lumen Recovery will assist in facilitating warranty claims where possible.

9. Limitation of Liability Lumen Recovery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

10. Privacy Your personal information is collected and used in accordance with our Privacy Policy, available at recoverbylumen.com/pages/privacy-policy.

11. Changes to Terms We reserve the right to update these Terms of Service at any time. Changes take effect immediately upon posting to our website.

12. Contact Questions about these Terms of Service should be directed to: Lumen Recoverysupport@recoverbylumen.com recoverbylumen.com